StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

The process of measuring and comparing service utilization - Essay Example

Cite this document
Summary
The purpose of this study “The process of measuring and comparing service utilization” was to identify the variations and differences that occur with respect to how Assertive Community Treatment (ACT) teams operate to perform an economic program evaluation…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER92.3% of users find it useful
The process of measuring and comparing service utilization
Read Text Preview

Extract of sample "The process of measuring and comparing service utilization"

Assignment 4 al Affiliation Assignment 4 The purpose of this study was to identify the variations and differences that occur with respect to how Assertive Community Treatment (ACT) teams operate to perform an economic program evaluation. The researchers not that the model has not received enough attention especially concerning its essential elements on program implementation (Dewa, Horgan, Russell & Keates, 2001). Therefore, they contribute to this issue by describing their experiences in the development of multi-program analysis and costing evaluation of ACT.

The information provided in the study helps to develop effective and efficient mental health evaluations. The methodology that was used in the research was mixed-methods. The researchers used a form that had input from the teams incorporating the basic data that they were collecting. The form allowed them to collect information such as contact location, the persons at the contact, unusual activities, indirect client activity and direct client activity type. This method allowed the researchers to collect valuable information that would help them to collect the required data while ensuring that they minimized the burden associated with the exercise.

For this kind of study, the methodology did not have any flaws. The findings of the research indicate that most community mental health programs do not possess the relevant resources to build or buy the types of systems that would help to record notes about clients and the activities that they participate in (Dewa, Horgan, Russell & Keates, 2001). This means that it was difficult to have timely, consistent and accessible information for all community support and services which make it difficult to conduct the evaluations.

The research does not provide adequate statistical data. Instead, most of the data provided is descriptive. Nevertheless, the findings have practical significance because of the value it has for program evaluation purposes and administrative purposes in terms of making key decisions on prioritization, planning and staffing needs (Dewa, Horgan, Russell & Keates, 2001). The authors considered all the relevant studies in the sense that they included information from previous researches and contributions from different authors in to the study in form of a background study.

The consideration of the studies helped the researchers gain an understanding of the current states of affairs as they relate to the topic of study pointing out that most studies have not given it importance. The authors have discussed all the relevant limitations because they included a section on the challenges that they encountered and a table showing this. For example, the authors acknowledge that the nature of the VACT research questions only allowed them to select programs based on variations in governance, philosophies and organizational cultures something, which presented a challenge in terms of collective comparable service use data (Dewa, Horgan, Russell & Keates, 2001).

The conclusions are justified based on the results presented because the authors provide a conclusion that is entirely linked to the data that they collected. However, it is essential to note that the conclusion provided is very short and does not adequately provide information judging by the fact that the data collected was too much. The study fits with other researches on the subject as it mentions that other studies have failed to address essential components of the model and tries to provide information that can lead towards that understanding.

The results are relevant for Public Administration setting especially because the researchers mention that the study can be used for administrative purposes such as priority areas, service planning and staffing (Dewa, Horgan, Russell & Keates, 2001). Reference Dewa, C.C., Horgan, S., Russell, M. & Keates, J (2001). What? Another form? The process of measuring and comparing service utilization in a community mental health program model. Evaluation and Program Planning, 24, pp 239-247.

Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“The process of measuring and comparing service utilization Essay”, n.d.)
The process of measuring and comparing service utilization Essay. Retrieved from https://studentshare.org/information-technology/1700505-the-process-of-measuring-and-comparing-service-utilization
(The Process of Measuring and Comparing Service Utilization Essay)
The Process of Measuring and Comparing Service Utilization Essay. https://studentshare.org/information-technology/1700505-the-process-of-measuring-and-comparing-service-utilization.
“The Process of Measuring and Comparing Service Utilization Essay”, n.d. https://studentshare.org/information-technology/1700505-the-process-of-measuring-and-comparing-service-utilization.
  • Cited: 0 times

CHECK THESE SAMPLES OF The process of measuring and comparing service utilization

Operations objectives at the Penang Mutiara

Operations performance in the hotel industry means ensuring proper service delivery to customers.... This means that buildings, furniture and all equipment that support service delivery to customers are in superb condition.... The aim of the paper “Operations objectives at the Penang Mutiara” is to analyze coordination of the staff and employees of the hotel to ensure accomplishment of objectives....
4 Pages (1000 words) Case Study

Staffing Plan for a Growing Business: DotCom Daycare Center

Even though, DotCom Daycare is a small business I will give all the necessary information that will outline the right amount of employees that have the required knowledge, skills and ability (KSA)… We will also ensure that our business meet all the required regulations by securing the licensure that is needed for our future expansion. The two staffing 2011)....
5 Pages (1250 words) Research Paper

Managerial Systems and Operations Report

It includes the process of ordering goods, to shipping and handling of goods along with managing the cost (South Eastern University... The implementation of SCM is also deemed to be helpful in developing an active supply of products, service and materials for ensuring the effective flow of products within a particular business process.... It is regarded as a systematic process, which enable control over the flow of raw materials strategically....
8 Pages (2000 words) Essay

Operation management

The bank is a personalised banking service and operates from the Harrods store in London.... The management of the bank believes that the advancement of the modern system must never be at the cost of customer service.... Personal relationships maintained by the bank with its customers are considered the cornerstone of the bank's ability to provide quality service (Berger, 2011)....
11 Pages (2750 words) Assignment

Electronic-Business Strategies

Cloud computing is the process of using remote server networks on internet to process, manage and store e- business data (Geoffrion and Krishnan, 2003: 1445).... This is because cloud computing has improved the efficient utilization of information... The conclusion holds E- Business is a process in which the business transactions are made via networks of telecommunication especially the internet.... This technological process is an option for the use of a personal computer or a local server....
8 Pages (2000 words) Essay

Creating Profitable E-Business - Cloud-Based Computing

The cloud computing services ensures auditing and assessment of the utilization of the cloud service, which allows the informing of the client.... Among these users of cloud computing services, the article also alludes that Software as a service is the most common.... hellip; Cloud computing has benefits such as ensuring business resource accessibility, simplifies their usage, efficiency in time, offers flexibility, reliability, outsourcing of skilled personnel without necessarily having to employ them, assurance on the quality of service, and dependability due to its diversity in application....
10 Pages (2500 words) Essay

Computer Systems Architecture and Administration

The leading element is the amount of time taken between when the processor receives an interrupt request and when the processor takes action to initiate processing the interrupt service routine.... It denotes the amount of time that the processor spends when practically saving the machine state of the interrupted task and diverting the interrupt service routine execution.... Usually the amount of machine state saved is minimal, on the presumption that the interrupt service....
8 Pages (2000 words) Assignment

Toward Efficient Primary Healthcare in the UAE: Needs Assessment

The paper focuses on the process of the needs assessment in the target population.... "Toward Efficient Primary Healthcare in the UAE: Needs assessment" paper presents a plan for a needs assessment on the primary healthcare service in the UAE in general and particularly in the Dubai sub-population.... nbsp;… Numerous tools and techniques will be used to analyze and highlight priority areas in the needs assessment process as well as to arrive at decisions regarding the way forward; generally, these tools and techniques ensure that issues relating to the primary healthcare service are given due consideration in an inclusive decision-making process....
8 Pages (2000 words) Coursework
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us